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You are at:Home»Food and Drink»High fat, salt, sugar – and fines: the franchise compliance risk
Nigel Davies, the CEO of digital workplace platform - Claromentis
Nigel Davies, the CEO of digital workplace platform - Claromentis

High fat, salt, sugar – and fines: the franchise compliance risk

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Posted By sme-admin on November 20, 2025 Food and Drink, Legal
England’s new regulations on high fat, salt and sugar products came in early October, and already franchises – particularly, fast food chains – are running into trouble. Nigel Davies, the CEO of digital workplace platform – Claromentis – talks through pitfalls and how to navigate them.

Since 1 October 2025, England’s regulations on high-fat, salt, or sugar (HFSS) products tightened again: the long-trailed ban on volume-price promotions – multibuys and BOGOFs – finally took effect, building on the location restrictions that have applied since October 2022 across both physical and digital storefronts.

Meanwhile, the UK-wide advertising regime now begins on 5 January 2026 after a government pause to clarify treatment of “brand-only” ads. Wales has legislated its own approach with guidance published in July, and Scotland has signalled in-store and promotion restrictions from autumn 2026. In short, the tide is still coming in – and not at the same pace across the United Kingdom.

Where franchises really get exposed

Fast-growing networks rarely fail on policy intent; they fail in process reality. Disconnected tools – training, policies, store checklists, e-commerce merchandising, all in different platforms – turn every rule change into a relay race where messages get dropped. Location rules only work if trainees learn them, the planogram reflects them, and the audit trail proves them on the exact day an inspector or insurer asks.

The new ban on volume-price promotions raises the stakes further. A promotion conceived by marketing, executed by store teams, reflected in templates, pushed to loyalty apps, and surfaced by recommendation engines must all align with a single live definition of what’s in scope.

From “we think” to “we can prove”

Most compliance failures aren’t malicious; they’re mismatches. Policies get updated, but onboarding doesn’t. Store merchandising changes, but the homepage carousel forgets to follow. Regional differences land and there’s nowhere to encode them cleanly, assign the right learning and collect attestations without retraining the entire workforce for minor clarifications. With UK-wide advertising rules about to harden in January, the window to replace belief with evidence is short.

What good looks like now

The end goal for any organisation should be a unified compliance framework that ties policy, training, execution, and evidence together – and scales from dozens to hundreds of outlets. It means one source of truth for policies with version history and acceptance logs; integrated, tested learning that keeps pace with regulatory updates; real-time visibility by site and region; automated review cycles and escalation; permissioned access for auditors and field managers; and reusable templates so every new owner starts compliant on day one. That’s the operating model modern rules demand because fragmented tech is now a compliance liability, not a convenience.

Visibility as governance

An organisations app gives head office a real-time, site-by-site view of compliance, operational and performance status. Instead of waiting for month-end spreadsheets, leaders can open a single dashboard to see which locations are up to date, which are overdue, and where risk is emerging. That isn’t just data; it’s proof of consistency – a language regulators, insurers and major retail partners all understand.

Turning HFSS into an operating advantage

Applied to HFSS, franchisors can harness a bespoke intranet network to publish a single playbook that spells out product scope, in-store placement rules, and digital merchandising implications, with devolved-nation differences clearly flagged and linked to official references.

In practice, this could lead to role-specific learning being automatically assigned to store managers, e-commerce merchandisers and app teams where any policy update triggers the right review of the right courses.

Other examples could include proposed promotions that touch HFSS categories being routed through a pre-launch compliance check, and store and digital checklists which can capture evidence that end-of-aisle, checkout and homepage rules are followed. Dashboards can show acceptance status, overdue actions and exceptions by site and region, with the audit log a click away when someone asks for dates and names.

Against devolved timetables, changes to policy requirements can be tracked in the same workspace, so nobody trips over the differences between England’s in-force rules, Wales’s guidance and Scotland’s forthcoming scope.

Beyond HFSS: the next stress tests

The next waves (environmental claims, allergen labelling, pay transparency, data minimisation) will put pressure on the same weak points. Treating compliance as a document will only result in businesses continuing to pay the tax of delay and uncertainty. However, if they treat it as an integrated, visible, automated discipline, they’ll move faster, negotiate better, and protect their brand when scrutiny arrives. All this will be underpinned by a system that joins the dots between guidance, behaviour and evidence.

Thirty days to credibility

For business leaders who suffer from fragmented tech stacks, HFSS is their chance to fix it. With a fast turnaround, they can centralise policies and learning, wire in review and escalation paths, switch on real-time dashboards by location, and compile a defensible board-level pack that shows they’re in control. The new rules aren’t the problem; the gap between intent and execution is. Close that gap and regulation becomes another way to demonstrate what great franchises have always sold: operational consistency, done with care.

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