UK SMEs are shifting their marketing strategies, with LinkedIn now outpacing email as the primary source of B2B leads, according to new insights from The Marketing Centre. The findings reveal a significant realignment in how small and medium-sized enterprises are approaching lead generation, as traditional email outreach loses ground to more dynamic, relationship-based channels.
The findings, comprising of insights from over 100 Fractional CMOs working with SMEs across the UK, found that businesses are increasingly turning to LinkedIn for organic content, direct messaging, and targeted advertising. This reflects a broader trend toward platforms where engagement is more direct, and conversations can happen in real time. Email, which was once the undisputed leader, has seen its usage decline sharply as inbox saturation and lower response rates undermine its effectiveness.
Key findings from the survey include:
- LinkedIn is now the leading B2B lead generation tool, appearing in both the top organic and paid categories.
- Email outreach usage has dropped from 72% to just 30% in the last two years.
- PPC advertising and content marketing are on the rise, indicating a shift toward inbound attraction strategies.
- Multi-channel, integrated campaigns are being adopted more widely by SMEs.
“The results are significant because they point to a fundamental shift in B2B marketing priorities,” said Ian Webb, Chief Marketing Officer for The Marketing Centre. “For many years, email was the cornerstone of outreach strategies, valued for its cost-effectiveness and scalability.”
“But as buyers become more selective about who they engage with – and as digital noise increases – marketers are realising that personalised, platform-based engagement can deliver stronger relationships and higher-quality leads. This is forcing professionals to rethink their mix of channels and to invest in approaches that foster genuine dialogue.”
The research also shows that SMEs are moving away from single-channel tactics toward integrated strategies that blend inbound and outbound methods. Account-Based Marketing (ABM), layered campaigns, and content-driven outreach are becoming the norm, enabling marketers to create multiple touchpoints throughout the buyer journey. This represents a more sophisticated approach, prioritising trust and value over sheer contact volume.
The shift has broader implications for professionals across the B2B spectrum. Sales teams must align with marketing to ensure messaging is consistent across multiple platforms. Content creators will need to prioritise formats and narratives that perform well in social feeds. Leaders should expect to reallocate budgets toward digital engagement channels that offer measurable relationship-building potential.
Ian adds, “The most successful marketers in the next five years will be those who embrace adaptability and understand where their audience actually spends time.”
For more information, visit www.themarketingcentre.com