By Kate Lester, Co-founder and CEO, Diamond Logistics Ltd For many ecommerce brands, fulfilment is something that only gets serious attention once it starts to go wrong. Missed or incomplete deliveries, rising costs and customer complaints often appear long before fulfilment is recognised as a strategic issue. After working with thousands of ecommerce businesses over three decades, we see the same fulfilment mistakes repeated time and again—often by otherwise well‑run, fast‑growing brands. Mistake 1: Treating fulfilment as an afterthought Many brands invest heavily in product development, marketing and customer acquisition, only to ‘figure out logistics later’. Fulfilment is expected to…
Author: sme-admin
Social media platforms reportedly raked in a massive £430 million in 2025 alone from criminals targeting UK consumers through scam ads – a 56% increase compared to 2022. Alarmingly, Brits are losing an average of £1,258 per scam advert online. Meta has also recently been named in a lawsuit alleging the tech giant earned around 10% of its profits – approximately $16 billion – from high-risk adverts across its platforms, including scam and banned product ads. But where in the world are users most at risk from online financial scams – and what phrases do scammers most commonly use to lure them in? With this in mind, the forex experts at BrokerChooser scraped…
The marketing playbook that worked in 2025 is actively hurting performance in 2026, says Donatas Smailys, CEO and co-founder of Billo, the largest creator marketing platform in the US. May 13, 2026. Social media marketing moves fast, and trend cycles that once lasted a year now can change as quickly as in weeks. As platform algorithms shift and audience skepticism deepens, a set of tactics that dominated marketing are already showing early signs of failure, experts say. “There is always a lag between when something stops working and when brands stop doing it,” said Donatas Smailys, CEO of Billo, a creator…
Draft legislation announced last week in the King’s Speech aimed at reforming the leasehold system, has been cautiously welcomed by the campaign group Justice for Property Rights. However, the campaign group has warned that as it stands the key provisions of the 2024 Act on leasehold reform have still not been implemented and are set to cost taxpayers billions as a result of legal action currently under appeal. In April 2026, the Court of Appeal granted permission to appeal to several groups of freeholders who argued successfully that many provisions of the 2024 Act amount to an unlawful interference with property rights…
A new rooftop solar scheme backed by Paragon Bank is eliminating upfront costs for SMEs and is forecast to deliver average savings of £552,380 per customer over 25 years*. Businesses signed up to the initiative to date will also collectively avoid more than 45,000 tonnes of carbon emissions over the panels’ lifetime – equivalent to taking over 10,000 petrol cars** off the road for a year. The scheme, launched by FTSE 250 lender Paragon Bank in partnership with HDM Energies in July last year, aims to help SMEs cut energy bills and carbon emissions with no upfront investment – the…
The landscape of workplace integrity is shifting rapidly as digital whistleblowing hits an all-time high, according to Safecall’s 2026 Benchmark Report. The shift toward digital platforms has fundamentally changed how employees blow the whistle. Since 2019, named reports have plummeted from 37% to just 25%. In contrast, anonymous reporting now represents 56% of all submissions – a 9% increase over the same period. This anonymity is even more pronounced online, where it accounts for 63% of all web-based reports. Despite the digital takeover, the human element remains a critical safety net for the most serious workplace grievances. Nearly a quarter…
ESM Operations Ltd, a global public safety services company headquartered in Cheshire announced a landmark year of charitable giving, donating a quarter of a million pounds to local and national community associations and sports clubs over the past 12 months. Demonstrating a significant commitment to corporate social responsibility, ESM Operations has supported 12 non-profit organisations, the most of which directly impact young talent and grassroots sports initiatives. Beneficiaries range from providing new kits for the fledging under-7s team at Witton Albion Junior FC to funding a new multi-sports club with a dedicated coach at Moulton Primary School in Northwich. A…
Can you tell the difference between LLMO and AEO? (Hint: There isn’t any). The relatively new world of AI SEO terminology is stuffed with acronyms, abbreviations and buzzwords that can easily confuse. But why is it important? Because today’s businesses fighting for visibility must embrace AI SEO to futureproof, engage and convert in an ultra-competitive search environment. Artificial intelligence is no longer just influencing SEO; it is redefining it. AI-driven algorithms are shaping a new digital landscape where traditional optimisation tactics alone are no longer enough. Given that AI search traffic could surpass traditional search traffic by 2028, it’s probably time…
Daniel Patel, Recruitment Director at Eursap, says the tension between rising CV volumes and meaningful candidate feedback is one of the most pressing challenges in hiring today. “The number of applications has risen dramatically, and the introduction of AI technologies has made applying to various positions easier than ever before. This means that there is a problem in terms of quantity right at the beginning of the hiring process, where companies now receive not dozens, but hundreds or even thousands of resumes.” He explains that this shift has changed how employers prioritise their time. “With such numbers, providing each applicant with…
England and Scotland’s progress at the 2026 FIFA World Cup could help drive £2.4bn in at-home food and drink spending, as fans increasingly swap pubs for sofas, according to new research from Novuna Personal Finance. With just one month to go until the tournament begins, fans are already planning how to balance late-night kick-offs with everyday routines – and their spending reflects a clear shift towards home-based viewing. Home win for matchday spend While major tournaments typically boost pubs and bars, this summer is set to favour supermarkets, takeaways and convenience retailers. More than half (54%) of UK adults plan to watch matches at home, spending an average of £80 per person on food and drink – equivalent to £2.4bn in total. By comparison, those planning to watch in pubs or…