NetSuite, the world’s first cloud computing software company,has just announced the biggest change in its 27-year history – it’s next generation ‘NetSuite Next’ with the tagline ‘No Limits’.

The company, owned by Oracle and based out of Austin, Texas, has more than 43,000 clients worldwide, 35 data centres across five continents, and recently opened data centres in Brazil and India. The UK is one of its key markets outside of the USA.

It has two million active users and in December 2024 alone managed 6.4 billion transaction lines. This company is, in other words, rather large!

At its annual conference in Las Vegas this week, Evan Goldberg, Executive Vice President and founder of Oracle NetSuite, announced its next generation  ‘NetSuite Next‘.

This new-look software will be powered by AI and use its own LLM Oracle AI. Customers in the USA will preview the new look before it is generally adopted across America over the coming year. Then, it’s expected to be rolled out in the UK and other countries.

The aim is that this AI powered platform will make customers’ systems and processes more agile, more flexible and will return trustworthy data and insights faster. It will spot anomalies or problems early on alerting the customer and offering solutions. This, it’s hoped, will improve finances, support better sales, make workflow even more effective and efficient.

CEO Evan Goldberg explained that Oracle AI will respond to ‘natural’ language and be ‘context aware’.

“When you ask for information, Oracle AI will know your role and will provide information that’s relevant to you and not generic answers.”

The issue of trust was also covered, promising that any data or reports provided will come from data within the company’s own records and that anyone requiring that data can go deeper into the system to show where information has come from ie. will explain the ‘chain of logic’.

“NetSuite Next will remain fully mobile so that no matter where you are, the experience remains seamless,” he said.

NetSuite Next will have many aspects, not all of which will be relevant to the UK yet. For example, in the USA, there will be a partnership with bill.com, which is not applicable to the UK market. For more information, visit NetSuite.

Report by Fiona Scott