Founded in 2018 in Greater Manchester by Managing Director Paul James and Technical Director Paul Bate, Red Rock Communications has become a beacon of inspiration in the telecommunications industry. As the company celebrates its 5th anniversary, it reflects on its significant growth, both in team size and client base, solidifying its position as a trusted partner for businesses seeking seamless connectivity solutions.

Our journey:

Red Rock boasts a fully-fledged workforce spanning sales, support, marketing, finance, and operations. Over theyears, the company has played a pivotal role in keeping businesses like COP UK, Williams BMW, Brook Sexual Health, Tameside College, Harvey’s, Stoke City Citizens Advice Bureau and more, seamlessly connected internally and with their customers, establishing itself as a key player in the telecoms industry.

Customer-Centric Approach:

At Red Rock Communications, we prioritise a customer-centric approach, understanding the unique needs of each client. Through a consultative process, we tailor solutions to eliminate pain points and maximize efficiency for businesses. Our services encompass hosted or on-prem telephony, super-fast internet connectivity, CCTV installations, and comprehensive project management services to ensure excellence from the outset.

Telephony Solutions:

Our cloud-based telephony solutions are designed to help eliminate problems, save time, and reduce costs. With features like call queue back, auto-attendants, and remote working to enable all the benefits of hybrid working. With The Big Switch Off by BT and Openreach just around the corner, ensure your business continuity is in place and experience reduced customer complaints, enhanced multi-department appeal, multiple customer engagement channels, alongside improved staff efficiency that provide your business with a competitive edge at reduced operating costs.

Internet Connectivity:

Red Rock guarantees super-fast, full-fibre broadband connectivity, eradicating downtime and keeping your business online for longer. Our connectivity speeds reach up to 10 Gbps, so no matter what new technologies might come into the market you can rest-assured that your business will never be left in the slow lane. Backed by our speed guarantees and in-house helpdesk you can say goodbye to frustrating long calls to big business and say hello to quick help and support when you need it most.

Client Success:

Over 90% of our clients have witnessed increased productivity and financial benefits from our services. Our commitment to exceptional customer service has garnered positive reviews, with over 44% of our business originating from recommendations and business referrals. Beyond business, we actively support local charities, providing infrastructure cabling, education, and connectivity to organisations like Positive Steps, Opal, and Making Space to have a positive impact within the community.

Community Engagement:

Red Rock collaborates with local organisations like Tameside Means Business and the Greater Manchester Growth Hub to educate small businesses on the benefits of reliable telecommunications. We are excited about the future, increasing our physical presence in Greater Manchester through exhibition shows and business events across the Northwest.

We are enthusiastic about the local area and doing everything we can to help local businesses grow and achieve t